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Facing the Challenges of the Hotel Technology Budget

  When developing a hotel budget for the coming year, two of the biggest questions hotel executives and managers must answer are in regards to technol...

Factoring Technology Solutions into the Hotel Budget

Budget season is a stressful time for a hotel, assessing the good and the bad from the past year and deciding where money should be allocated for the ...

How to Gain the Loyalty of Generation X

Children of Generation X (people born between 1965-1981), or Gen X as they are more commonly known, are often overlooked in favor of the other two gen...

What are Millennials Looking For in a Hotel?

Millennials (people born between 1982-2000) are a huge focus in today’s market, as they are not only a larger group than the baby boomers, they are al...

Optimize Efficiency for Satisfied Business Travelers

Business travelers’ expectations, as opposed to leisure travelers, are that the hotel will help them fulfill the duties for which they came in the mos...

Exceeding Expectations of Leisure Travelers

Learning how to serve the different needs and desires of leisure travelers vs. business travelers is important for any hotel. Leisure travelers are tr...