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Hotel Staff Hotel Housekeeping Hotel Operations

5 Ways Improving the Hotel Experience Can Improve the Bottom Line

A top priority for hoteliers is providing guests with a quality experience. Recently, I was speaking to a luxury hotel manager who told me, “Investing...

Hotel Software

HOTEL TECHNOLOGY NEWS FROM ITB 2017

It has been about a month ago already, and yet so many things we saw at ITB related to hotel technology are as exciting as ever. ITB is one of the big...

How Satisfied Are Your Hotel Guests?

The recommendation of current or former clients is a major driving factor in gaining new clients; in fact, they account for over 80% of referrals. It’...